Terms of Service & SMS Disclosure Policy

TERMS OF SERVICE & SMS DISCLOSURE POLICY

Last Updated: June 3, 2026

Welcome to the website of Lloyd Lee Law (“Firm,” “we, ” “us,” or “our”). By accessing, browsing, or using the websites located at www.lloydleelaw.com or www.pro-esq.com (collectively, the “Site”), or by opting into our mobile messaging program, you agree to be bound by these Terms of Service (“Terms”) and all applicable federal, state, and local laws. If you do not agree to these Terms, you must immediately cease using the Site and opt-out of any communications.

1. NO ATTORNEY-CLIENT RELATIONSHIP OR LEGAL ADVICE

The materials, information, and automated responses provided on this Site are for general educational and informational purposes only. They do not constitute legal advice.

Your use of the Site, your completion of any case evaluation forms, online contact submission windows, text message communications, or internal system queries does not create an attorney-client relationship between you and Lloyd Lee Law or any of its attorneys. An attorney-client relationship is only established when you and an authorized representative of the Firm execute a formal, written retainer or legal services agreement. You should not act or refrain from acting based on any information found on this Site without seeking independent legal counsel.

2. INTENDED AUDIENCE AND ATTORNEY ADVERTISING NOTICE

This Site functions publicly as an advertisement for a traditional personal injury law practice serving Santa Clarita, Los Angeles County, and the State of California. This Site is not intended to solicit clients outside the State of California. Lloyd Lee is an attorney licensed to practice law exclusively within the State of California. Under the California Rules of Professional Conduct and applicable Business and Professions Codes, this Site may be considered Attorney Advertising. Prior results obtained by the Firm do not guarantee or predict a similar outcome in any future legal matter.

3. MANDATORY MOBILE MESSAGING & SMS PROGRAM DISCLOSURE

By providing your mobile telephone number on our Site contact forms, intake portals, or case screening systems, and by explicitly opting in to receive communications, you provide your prior express written consent to receive automated text messages (SMS and MMS) from Lloyd Lee Law.

Program Description & Purpose: Text messages are utilized to conduct preliminary case eligibility screenings, intake filtering, referral updates, schedule confirmations, and transactional case updates.
Automated Technology Disclosures: You acknowledge and agree that your initial case queries and mobile intake text message streams may be processed, managed, filtered, and routed via secure automated backend API workflows (including n8n integrations) and advanced algorithmic processing models to prioritize and filter data prior to a human attorney review or referral tracking distribution.
Message Frequency: Message frequency varies depending on your case interaction, the status of your intake screening, and subsequent transactional updates.
Cost Disclaimer: Message and data rates may apply. Standard cellular messaging and data rates enforced by your mobile provider apply to all incoming and outgoing text messages. Lloyd Lee Law is not responsible for any fees incurred from your wireless carrier.
Opt-Out Mechanism (How to Cancel): You may completely revoke your consent and unsubscribe from our SMS program at any absolute time. Text STOP to cancel. Upon receipt of your “STOP” command, our automated systems will transmit a single final text message confirming that you have been unsubscribed. No further messages will be sent unless you re-initiate consent.
Customer Support (Help): For assistance or questions regarding our mobile communications program, text HELP or email us directly at support@lloydleelaw.com.
Carrier Liability Disclaimer: Mobile carriers (including but not limited to AT&T, T-Mobile, Verizon, and regional wireless networks) are independent transmission lines and are not liable for delayed, filtered, or undelivered mobile messages.

4. TELEPHONE CONSUMER PROTECTION ACT (TCPA) COMPLIANCE

In strict compliance with the Telephone Consumer Protection Act (TCPA) and Federal Communications Commission (FCC) regulations:

Your explicit consent to receive automated text messages is entirely voluntary.
Consent to receive text messages is not a condition of purchase, nor is it a requirement to retain or receive legal services from the Firm.
We strictly enforce regulatory “quiet hours.” Automated messaging campaigns or active multi-turn outreach triggers will not be initiated before 8:00 AM or after 9:00 PM local time in the recipient’s respective time zone.
We prohibit and do not transmit any restricted content violating carrier compliance frameworks, including SHAFT (Sex, Hate, Alcohol, Firearms, Tobacco/Cannabis) regulated topics.

5. PRIVACY DATA FRAMEWORK & STRICT DATA PROTECTION

We respect your digital privacy. Any information submitted through our Site or captured via our SMS program is strictly protected under our Privacy Policy.

In compliance with mobile carrier operating rules and federal regulations: Mobile phone numbers, originator opt-in data, data transmissions, or text messaging consent records will never be shared, sold, rented, leased, or transferred to third-party affiliates, external marketers, or outside organizations for marketing or promotional purposes. Your information is utilized solely to process your requested case evaluation, route legal eligibility data internally, or coordinate direct Firm communications.

6. ACCEPTABLE USE AND INTELLECTUAL PROPERTY

All content on this Site—including text, graphics, theme layouts, branding, logos, and custom code blocks—is the exclusive proprietary property of Lloyd Lee Law or its licensing parties and is protected under United States copyright, trademark, and unfair competition laws. You agree not to copy, scrape, modify, distribute, or reverse-engineer any portion of this Site or use it for any fraudulent, unauthorized, or unlawful activity.

7. LIMITATION OF LIABILITY AND DISCLAIMER OF WARRANTIES

THE SITE AND ALL MOBILE COMMUNICATIVE TEXT STREAMS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE STATE AND FEDERAL LAW, LLOYD LEE LAW EXPLICITLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DATA TRANSMISSION TIMING, ACCURACY OF AUTOMATED PARSING, OR FREEDOM FROM COMPUTER VIRUSES.

UNDER NO CIRCUMSTANCES—INCLUDING NEGLIGENCE—SHALL LLOYD LEE LAW, ITS PARTNERS, EMPLOYEES, AGENTS, OR THIRD-PARTY VENDORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF, OR INABILITY TO USE, THIS SITE, MOBILE MESSAGING DELAYS, SECURE BACKEND STORAGE RECORDS, OR ERRORS AND OMISSIONS IN ANY SITE CONTENT, EVEN IF ADVISEMENT OF THE POTENTIAL FOR SUCH DAMAGES WAS PROVIDED.

8. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Lloyd Lee Law, its attorneys, affiliates, officers, and technical systems administrators from and against any third-party claims, liabilities, damages, losses, costs, or attorney’s fees arising out of your breach of these Terms, your provision of a mobile telephone number for which you are not the authorized primary subscriber, or your improper use of the Site.

9. GOVERNING LAW, FORUM SELECTION, AND SEVERABILITY

These Terms and all disputes arising directly or indirectly from your interaction with this Site or our automated communication networks shall be governed exclusively by, and construed in accordance with, the laws of the State of California, without regard to conflict of law principles.

Any formal legal action or proceeding arising out of or relating to these Terms must be brought exclusively in a court of competent jurisdiction sitting within Los Angeles County, California. If any provision of these Terms is deemed unlawful, void, or for any reason unenforceable by a court of competent jurisdiction, that provision shall be severed, and the remaining provisions shall remain fully valid, binding, and enforceable.

10. MODIFICATIONS TO TERMS

We reserve the absolute right to update, modify, or rewrite these Terms at any time without prior individual notice. Changes become legally effective immediately upon publication on this Site page. Your continued use of the Site or acceptance of mobile texts following any update constitutes formal, legally binding acceptance of the updated Terms.

11. CONTACT INFORMATION

If you have any questions, compliance concerns, or inquiries regarding these Terms of Service or our SMS Disclosure Policy, please contact the Firm at:

Lloyd Lee Law Santa Clarita, CA

Email: support@lloydleelaw.com

Website: www.lloydleelaw.com

Lloyd Lee Law • Santa Clarita, California • www.lloydleelaw.com • www.pro-esq.com